The staff is GREAT! I have two complaints though. It is ALWAYS freezing in here. I don't know why they keep it so cold, but it's near impossible to enjoy yourself unless you keep your coat on. Secondly, I recently found out that there is dairy in the black bean patty. I am a vegan and now can't enjoy this option. I wish they would take it out so that a large portion of people who would like to order this, would be able to. Other than that, it's a fun place with great staff. I'll just have to order salad and bundle up if we go... not that appealing anymore.
We had a party of 8 on a busy Friday night, was told 30-45 minute wait. Right at 45 minutes, they came out to apologize that it will be another 5 minutes. And sure enough 5 minutes later we were at our table. Immediately had our drinks/appetizer ordered. Both came out quickly, and I say again it was a very busy night. Food showed up nice and hot and everything was just how we asked. All in it was a great dining experience!! We will be back here again!!