The meat counter staff was amazing. We ordered 2 twenty dollar pieces of meat and a twenty dollar piece of fish cooked to order and received a ticket for the waitress. Unfortunately, not being from Pagosa and having several places which have similar setups we ordered the meat at the counter and proceeded to the seating area. One sign stated seat yourself another stated wait to be seated. We entered the dining room and waited... No one spoke to us. We were passed by a waitress 3 times and she ignored us. The bartend/manager? didn't notice us. After about 3-5 minutes of standing in the middle of the dining area we pulled two tables together. THEN, the bar manager rushed over to ask what we were doing. We told him so. He stated there was a waiting list and we stated we would be more than happy to wait and could be please tell the cook to hold cooking our meat. He seated us... And, we were ignored by ALL 3 staff members. When I got up and approached the waitress she very rudely advised that there was a wait list and turned away. The staff was obviously ignoring us while our expensive meat was being cooked with no ability to order drinks/sides because we unknowingly "bucked" their system. Even though we politely offered to wait. They constantly looked at us - it was obvious we were being ignored. We left. I advised the nice man at the meat counter of our experience.
All USA
The meat counter staff was amazing. We ordered 2 twenty dollar pieces of meat and a twenty dollar piece of fish cooked to order and received a ticket for the waitress. Unfortunately, not being from Pagosa and having several places which have similar setups we ordered the meat at the counter and proceeded to the seating area. One sign stated seat yourself another stated wait to be seated. We entered the dining room and waited... No one spoke to us. We were passed by a waitress 3 times and she ignored us. The bartend/manager? didn't notice us. After about 3-5 minutes of standing in the middle of the dining area we pulled two tables together. THEN, the bar manager rushed over to ask what we were doing. We told him so. He stated there was a waiting list and we stated we would be more than happy to wait and could be please tell the cook to hold cooking our meat. He seated us... And, we were ignored by ALL 3 staff members. When I got up and approached the waitress she very rudely advised that there was a wait list and turned away. The staff was obviously ignoring us while our expensive meat was being cooked with no ability to order drinks/sides because we unknowingly "bucked" their system. Even though we politely offered to wait. They constantly looked at us - it was obvious we were being ignored. We left. I advised the nice man at the meat counter of our experience.