Clarks

I was hesitant to go to this store after reading the reviews yet did not want to drive the distance to the Clarks store where I had ordered a pair of shoes that I now needed to return. The shoes had arrived at my house but did not fit as comfortable as a previous pair purchased. I took the shoes to be returned in to the Loveland store. It was very busy. There were a number of staff available to support the customers. I was waited on immediately and had no difficulty replacing the shoes with a pair that provided a better fit. I was also asked by three staff if there was any way that they could help me. I was pleasantly surprised and wanted others to know that the store has addressed its issues. I will go back again.