The 2 stars are not for the dentist service, he and his assistant were very good and nice, to them I give 5 stars. My complain is about the billing department. I was told a certain price and we agree upon it. I paid that visit and was told that in my next visit when the rest of the work gets done they will take the automatic payment from my card. I haven't gone back yet, although last week I received an invoice, not for the full amount which makes it very strange, I called and was told that was an error that my account had zero balance and I didn't owe anything. Then today I get a notification that they charged me and is already withdrawn from my account.
The 2 stars are not for the dentist service, he and his assistant were very good and nice, to them I give 5 stars. My complain is about the billing department. I was told a certain price and we agree upon it. I paid that visit and was told that in my next visit when the rest of the work gets done they will take the automatic payment from my card. I haven't gone back yet, although last week I received an invoice, not for the full amount which makes it very strange, I called and was told that was an error that my account had zero balance and I didn't owe anything. Then today I get a notification that they charged me and is already withdrawn from my account.