Elizabeth RV was chosen by our RV manufacturer for some warranty repairs. We are full time RV-ers so any time in repair costs us dearly for having to stay in a hotel. We stayed in a hotel for a week and a half, while Elizabeth RV said they were waiting for parts. Turns out they already had the parts in a previous shipment but didn't empty the box to find them. By this time, it was the end of October, so Elizabeth RV just said "Sorry, we're closing for the season." They just didn't care that their mistake and lack of attention to detail cost us over $1000. I talked with them and they said they'd see what they could do on some compensation, but never heard from them again. Poor workmanship on what they did do and terrible customer service. Never going back there again.
All USA
Elizabeth RV was chosen by our RV manufacturer for some warranty repairs. We are full time RV-ers so any time in repair costs us dearly for having to stay in a hotel. We stayed in a hotel for a week and a half, while Elizabeth RV said they were waiting for parts. Turns out they already had the parts in a previous shipment but didn't empty the box to find them. By this time, it was the end of October, so Elizabeth RV just said "Sorry, we're closing for the season." They just didn't care that their mistake and lack of attention to detail cost us over $1000. I talked with them and they said they'd see what they could do on some compensation, but never heard from them again. Poor workmanship on what they did do and terrible customer service. Never going back there again.