BEWARE! BEWARE! BEWARE!
I took my Escalade to this car wash to shine her up for the weekend. A little half way through the wash it sounded like my roof was being ripped off! Plastic was being broken and snapped, things started breaking off the top of my Cadillac!
I pulled right over as soon as we drove out of the wash, I flagged an employee over to see the damage. My entire breaklight housing and rain guard over the back hatch was broken and busted hanging off the back of my car.
I was not upset at this point, i mean things happen, so I filled out a report and was told the owner would call me to talk about how they would fix it.
The following day I got a call from a manager and he told me they take no responsibility for the damage and I was on my own, I ask for the owners name, he would not give it to me, I ask for an insurance contact and he would not give me any information. He was very unprofessional. The next morning I get a call form, DOUG! The owner, what a piece of work this guy is, he calls me to tell me again,
They take no responsibility for the damage and I was on my own. So I say to DOUG, why do you keep calling me to tell me that you have no integrity and your going to screw me around, I say, look I don't have time for this, either your calling to take responsibility or don't call.
This place is owned by firemen, I guess that's why they know how to really Hose You Down!
This was a simple case of small damage, a piece of plastic busted off my car, no big deal, its the way they handled it that really pissed me off.
BEWARE! BEWARE! BEWARE BEWARE!
This car wash can damage your ride and if it does they will not take responsibility for it!
My advice, don't go to this car wash! There are better washes owned by better people!
Have a wonderful day!
Dusty Ray aka a little disappointed
All USA
BEWARE! BEWARE! BEWARE! I took my Escalade to this car wash to shine her up for the weekend. A little half way through the wash it sounded like my roof was being ripped off! Plastic was being broken and snapped, things started breaking off the top of my Cadillac! I pulled right over as soon as we drove out of the wash, I flagged an employee over to see the damage. My entire breaklight housing and rain guard over the back hatch was broken and busted hanging off the back of my car. I was not upset at this point, i mean things happen, so I filled out a report and was told the owner would call me to talk about how they would fix it. The following day I got a call from a manager and he told me they take no responsibility for the damage and I was on my own, I ask for the owners name, he would not give it to me, I ask for an insurance contact and he would not give me any information. He was very unprofessional. The next morning I get a call form, DOUG! The owner, what a piece of work this guy is, he calls me to tell me again, They take no responsibility for the damage and I was on my own. So I say to DOUG, why do you keep calling me to tell me that you have no integrity and your going to screw me around, I say, look I don't have time for this, either your calling to take responsibility or don't call. This place is owned by firemen, I guess that's why they know how to really Hose You Down! This was a simple case of small damage, a piece of plastic busted off my car, no big deal, its the way they handled it that really pissed me off. BEWARE! BEWARE! BEWARE BEWARE! This car wash can damage your ride and if it does they will not take responsibility for it! My advice, don't go to this car wash! There are better washes owned by better people! Have a wonderful day! Dusty Ray aka a little disappointed