Stuck with this company because lowes only uses them. As a result of how poorly lowes and focus on floors we also cancelled lowes putting in our new kitchen. I don't know what happened to customer service and working with customers to achieve satisfaction on both sides. Neither company cared about our need for help with a disability situation. Wasted my day from work for NOTHING to be done and floor installer complained about moving furniture when it clearly stated on our paperwork. Then they kept changing stories and blaming each other for why they couldn't do the job.
All USA
Stuck with this company because lowes only uses them. As a result of how poorly lowes and focus on floors we also cancelled lowes putting in our new kitchen. I don't know what happened to customer service and working with customers to achieve satisfaction on both sides. Neither company cared about our need for help with a disability situation. Wasted my day from work for NOTHING to be done and floor installer complained about moving furniture when it clearly stated on our paperwork. Then they kept changing stories and blaming each other for why they couldn't do the job.