I hate writing negative reviews but this pharmacy has got to be better at servicing the Johnstown/Milliken community. Whether you choose the drive-thru or go inside, there is no time that there isn’t a long line of people waiting. Is it a staffing issue, aging computer system, are they not growing their service with the size of the community? What’s worse is getting a different answer every time you call or go there as to the status of your prescription. I wait in long lines only to find out that I was essentially lied to about my prescription being filled. I return another day to find out they now need to order a new supply. At least twice per month I use this pharmacy and I liken my odds of acceptable service to that of winning powerball. The owner needs to stop apologizing to all of these negative reviews and become an active participant with fixing their service.
I hate writing negative reviews but this pharmacy has got to be better at servicing the Johnstown/Milliken community. Whether you choose the drive-thru or go inside, there is no time that there isn’t a long line of people waiting. Is it a staffing issue, aging computer system, are they not growing their service with the size of the community? What’s worse is getting a different answer every time you call or go there as to the status of your prescription. I wait in long lines only to find out that I was essentially lied to about my prescription being filled. I return another day to find out they now need to order a new supply. At least twice per month I use this pharmacy and I liken my odds of acceptable service to that of winning powerball. The owner needs to stop apologizing to all of these negative reviews and become an active participant with fixing their service.