We were very pleased with the service provided by Grizzly Bear. They came to our home to repair several leaky fittings and joints in the backflow prevention system just outside the house. Their employee was very knowledgeable and friendly and replaced several parts. The glue he used needed to cure for 24 hours, so he couldn't turn the water back on to test it yet. He said to call him if we still had leaks after turning it on the next day. There were additional leaks so we called Grizzly Bear back. They sent the same gentleman who had worked on it days before. The fittings that were leaking were not the ones he had repaired the first time, but others. Instead of charging us an additional service call fee or labor to repair the new leaks, he acknowledged that he should have checked ALL of the fittings for leaks on his first visit (not just the ones we had pointed out) prior to turning off the water and applying the glue. The new leak was where a PVC pipe connected to the metal assembly, it had no thread tape on it and also had been mis-threaded crookedly when first screwed together upon installation. It was a very simple fix made even easier to disassemble and repair thanks to one of the newer joints the Grizzly repairman had installed the first time. We are really grateful for Grizzly Bear's excellent customer service, honesty and quality work and wouldn't hesitate to contact them again in the future if we have any other sprinkler problems!
Outstanding service! Bobby and his team came out to repair some sprinkler lines, a sprinkler water valve for one zone and replaced multiple sprinkler heads. They really needed it. They were prompt and communicated very well as to what needed to be done in order of importance. I highly recommend Grizzly Sprinkler and Repair.