Been building loyalty at this place for about 6 months. I am a huge stoner and smoke more than a gram of shatter a day. Their 2 for one special is what got me in. Upper management really has no clue about loyalty and keeping frequent customers happy. They would always be out of their deal and they would do nothing for me even though I'm there every other day giving them money. The staff is great, but when I shop at small companies like this I expect my loyalty to show and the company to show it back. End of the day they didn't care about me being a stable customer and told me to screw off(I spend hundreds weekly). The staff seemed to understand but when management doesn't give their staff enough power it doesn't matter.
Been building loyalty at this place for about 6 months. I am a huge stoner and smoke more than a gram of shatter a day. Their 2 for one special is what got me in. Upper management really has no clue about loyalty and keeping frequent customers happy. They would always be out of their deal and they would do nothing for me even though I'm there every other day giving them money. The staff is great, but when I shop at small companies like this I expect my loyalty to show and the company to show it back. End of the day they didn't care about me being a stable customer and told me to screw off(I spend hundreds weekly). The staff seemed to understand but when management doesn't give their staff enough power it doesn't matter.