When our air conditioning went out awhile ago we used R & H because our developer recommended them. Big mistake! It took them over a week to respond and send someone out (this was the first time we had temps close to 100 degrees). The guy finally showed up, never introduced himself, never put on booties, and was the slowest moving person I have ever seen. He worked for four hours and didn't find the problem. Oh and he blew up our toilet!!! Four days later same guy comes back only after my wife asked to speak to owner. He finally found the problem, fixed it and proceeded to blow up our toilet again!!! My wife did not use that bathroom for a month! Seven hundred dollars later on an air conditioner that was less than two years old sure did not make us happy. To say the least, we do NOT recommend this company!!!
When our air conditioning went out awhile ago we used R & H because our developer recommended them. Big mistake! It took them over a week to respond and send someone out (this was the first time we had temps close to 100 degrees). The guy finally showed up, never introduced himself, never put on booties, and was the slowest moving person I have ever seen. He worked for four hours and didn't find the problem. Oh and he blew up our toilet!!! Four days later same guy comes back only after my wife asked to speak to owner. He finally found the problem, fixed it and proceeded to blow up our toilet again!!! My wife did not use that bathroom for a month! Seven hundred dollars later on an air conditioner that was less than two years old sure did not make us happy. To say the least, we do NOT recommend this company!!!