From beginning to end, Unique provided excellent service and communication. We like to support local business, and the founder and owner of the business answered our initial slightly-panicked call about a malfunctioning furnace and provided all needed information for us to make a decision on next steps. The technician, Son, came out right on time, diagnosed the problem immediately and completed a 5-minute fix. He stayed to ensure everything was working properly, which was important because it is sub-10 degrees F. Son was professional, courteous, and skilled, and we were so relieved to have such a quick and professional job. We liked the service so much we are strongly considering signing up for a furnace and A/C management plan with Unique. Highly recommended!
From beginning to end, Unique provided excellent service and communication. We like to support local business, and the founder and owner of the business answered our initial slightly-panicked call about a malfunctioning furnace and provided all needed information for us to make a decision on next steps. The technician, Son, came out right on time, diagnosed the problem immediately and completed a 5-minute fix. He stayed to ensure everything was working properly, which was important because it is sub-10 degrees F. Son was professional, courteous, and skilled, and we were so relieved to have such a quick and professional job. We liked the service so much we are strongly considering signing up for a furnace and A/C management plan with Unique. Highly recommended!