Can't say how this Dr is because he refused to see me. Scheduled a appointment mid last month informed them about my past medical history asked if I needed a referral or anything else was told no. I mailed in my MRI and never got any paperwork from them as stated in would. So after driving 4 plus hrs 1 way checking in filling out paperwork and waiting 30 mins in a rm his assistant came in and stated that the Dr was refusing to see me because I had had a surgery in the past 12 months. I told her I had told them that when I made the appointment and was told it wasn't a problem and that my past Dr had told me to seek out a different dr as he could not longer help me. I got a very blunt well that's not our problem it's policy and that I shouldn't of ever been able to make the appointment in the first place and that I needed to look elsewhere where as they won't even give me a referral. I'm sorry this isn't how someone with a chronic problem should be treated and if your staff doesn't know what your office policy is then you need different staff. UC health can take a flying leap for all I can I've had some bad drs in the past but this is right there with the worst of them
All USA
Can't say how this Dr is because he refused to see me. Scheduled a appointment mid last month informed them about my past medical history asked if I needed a referral or anything else was told no. I mailed in my MRI and never got any paperwork from them as stated in would. So after driving 4 plus hrs 1 way checking in filling out paperwork and waiting 30 mins in a rm his assistant came in and stated that the Dr was refusing to see me because I had had a surgery in the past 12 months. I told her I had told them that when I made the appointment and was told it wasn't a problem and that my past Dr had told me to seek out a different dr as he could not longer help me. I got a very blunt well that's not our problem it's policy and that I shouldn't of ever been able to make the appointment in the first place and that I needed to look elsewhere where as they won't even give me a referral. I'm sorry this isn't how someone with a chronic problem should be treated and if your staff doesn't know what your office policy is then you need different staff. UC health can take a flying leap for all I can I've had some bad drs in the past but this is right there with the worst of them