I made an appointment for my 3 year old son online. He is on medicaid and so i was willing to pay cash for services. Upon scheduling i got a call i could not accept due to i was at work. No voicemail was left. 2 minutes later i got an email that the appointment was cancelled without reason. I went on to reschedule thinking that it may have been a schedule conflict and sure enough that same appointment was avalible again. I called and was told that it was cancelled because my son is on medicaid. That is not good business. Im a cash payer and they just lost my business.
All USA
I made an appointment for my 3 year old son online. He is on medicaid and so i was willing to pay cash for services. Upon scheduling i got a call i could not accept due to i was at work. No voicemail was left. 2 minutes later i got an email that the appointment was cancelled without reason. I went on to reschedule thinking that it may have been a schedule conflict and sure enough that same appointment was avalible again. I called and was told that it was cancelled because my son is on medicaid. That is not good business. Im a cash payer and they just lost my business.