Found the car I wanted online and within 2 minutes of sending my inquiry was contacted by McDonald Volkswagen Sales Consultant, Stephen Slater who was prepared to answer any questions I had and set up a time to test drive the vehicle. When I arrived at the dealership a few days later, Stephen took a few minutes to get a better idea of what I was looking for and what it was about the vehicle I'd picked out that made me want to test drive it. During the test drive, Stephen was very pleasant and personable, telling me about the car while also building a relationship with sincere small talk. The car was in excellent condition and very clean. It had all of the features I'd been looking for and was a great price.
Back at the dealership, I told him I was on a bit of a time crunch as I had an appointment in an hour but definitely wanted to talk numbers. Stephen was straightforward about what he could do on numbers and respected my limited time. There was no back and forth. He immediately got me to an out the door price I could handle. I told him I would think about it over my hour-long appointment and let him know. After my appointment, I contacted Stephen to let him know I was on my way back to the dealership prepared to pay and sign papers.
When I returned to the dealership, Stephen had already set the buying process in motion knowing I was still tight on time. I really appreciated how respectful he was of my time (read: efficient!) and very personable at the same time.
The finance process was quick and pleasant. Jim was friendly, personable and explained everything in a way that was easy to understand. He took time to answer every question I had but also respected my time by going through the required paperwork as efficiently as he could.
Overall, the staff was very friendly, personable and respectful of my time. Sales Consultant, Stephen Slater was straightforward, helpful and a pleasure to work with. I will definitely be recommending McDonald Volkswagen to all!
All USA
Found the car I wanted online and within 2 minutes of sending my inquiry was contacted by McDonald Volkswagen Sales Consultant, Stephen Slater who was prepared to answer any questions I had and set up a time to test drive the vehicle. When I arrived at the dealership a few days later, Stephen took a few minutes to get a better idea of what I was looking for and what it was about the vehicle I'd picked out that made me want to test drive it. During the test drive, Stephen was very pleasant and personable, telling me about the car while also building a relationship with sincere small talk. The car was in excellent condition and very clean. It had all of the features I'd been looking for and was a great price. Back at the dealership, I told him I was on a bit of a time crunch as I had an appointment in an hour but definitely wanted to talk numbers. Stephen was straightforward about what he could do on numbers and respected my limited time. There was no back and forth. He immediately got me to an out the door price I could handle. I told him I would think about it over my hour-long appointment and let him know. After my appointment, I contacted Stephen to let him know I was on my way back to the dealership prepared to pay and sign papers. When I returned to the dealership, Stephen had already set the buying process in motion knowing I was still tight on time. I really appreciated how respectful he was of my time (read: efficient!) and very personable at the same time. The finance process was quick and pleasant. Jim was friendly, personable and explained everything in a way that was easy to understand. He took time to answer every question I had but also respected my time by going through the required paperwork as efficiently as he could. Overall, the staff was very friendly, personable and respectful of my time. Sales Consultant, Stephen Slater was straightforward, helpful and a pleasure to work with. I will definitely be recommending McDonald Volkswagen to all!