Town & Country has extremely poor customer service. The salesman I worked with did not know the specifications of the vehicle he was selling. The vehicle tow rating was important to me and when I asked, he informed me of a rating that I questioned. He went into the dealership and confirmed it had an approx. 16.3k pounds tow rating. When I researched, I found the rating to be approx. 9.8k pounds. I have had numerous conversations and emails with the salesman over this issue getting nowhere. I have tried to contact the sales manager of Town & Country but he has never responded. I have been treated as if they are giving me the middle finger. I would never recommend Town and Country to anyone.
All USA
Town & Country has extremely poor customer service. The salesman I worked with did not know the specifications of the vehicle he was selling. The vehicle tow rating was important to me and when I asked, he informed me of a rating that I questioned. He went into the dealership and confirmed it had an approx. 16.3k pounds tow rating. When I researched, I found the rating to be approx. 9.8k pounds. I have had numerous conversations and emails with the salesman over this issue getting nowhere. I have tried to contact the sales manager of Town & Country but he has never responded. I have been treated as if they are giving me the middle finger. I would never recommend Town and Country to anyone.