This pharmacy is TERRIBLE - long waits and inaccurate information. On multiple times I've gone to pick up my Rx only to be told it wasn't ready as promised and that there was an issue with my insurance but they didn't tell me that when I called to check on the Rx. Just today they told me my insurance wouldn't cover this particular Rx, when I called my insurance they told me that they just had my birthdate wrong in the system. I've been told repeatedly that I can't get a long-term supply through my insurance, but I'm currently on the phone with them while they transfer my Rx and process just that same request through King Soopers. And it's not just that it's Walmart - the one off Summit Blvd by Flatirons is the complete opposite experience!
1
Sep 21, 2018
Dave Allison
They take their sweet time and don't care about customer service.
This pharmacy is TERRIBLE - long waits and inaccurate information. On multiple times I've gone to pick up my Rx only to be told it wasn't ready as promised and that there was an issue with my insurance but they didn't tell me that when I called to check on the Rx. Just today they told me my insurance wouldn't cover this particular Rx, when I called my insurance they told me that they just had my birthdate wrong in the system. I've been told repeatedly that I can't get a long-term supply through my insurance, but I'm currently on the phone with them while they transfer my Rx and process just that same request through King Soopers. And it's not just that it's Walmart - the one off Summit Blvd by Flatirons is the complete opposite experience!