The morning crew is very good, but tried to return a defective item I bought this afternoon, and the afternoon guy absolutely refused. I had the item, I showed the defective packaging to him, I didn't want my money back, just an exchange for a new bag of peanuts. I would leave him the old back to defect out, I was told to come back later so the morning crew could verify I had spent $3 on this item that morning. Does conoco really not have ANY system in place to handle exchanges and returns? Really?
All USA
The morning crew is very good, but tried to return a defective item I bought this afternoon, and the afternoon guy absolutely refused. I had the item, I showed the defective packaging to him, I didn't want my money back, just an exchange for a new bag of peanuts. I would leave him the old back to defect out, I was told to come back later so the morning crew could verify I had spent $3 on this item that morning. Does conoco really not have ANY system in place to handle exchanges and returns? Really?